De Stadstuin

Strengths

• The pedagogical policy is actively and visibly implemented, with thematic activities and positive interactions
• All staff members have appropriate qualifications, infant care training, and meet the IKK language requirement
• The accommodation is safe, spacious and richly furnished with a separate baby corner, outdoor play area with natural materials, and adequate sleeping space
• The parent committee is active and parents are informed through multiple channels
• No complaints in 2024 and 'Dispute-Free' certificate obtained

Violations

• The complaints procedure does not meet all legal requirements: parents are insufficiently kept informed of progress and the timeframe for measures may exceed the statutory 6 weeks

Summary

Daycare center (kinderdagverblijf/KDV) De Stadstuin in Zutphen provides care for 32 children in two horizontal groups (0-2 years and 2-4 years). The annual inspection visit on 28 August 2025 shows that the location functions well overall: the pedagogical climate is positive, staff members are well-trained and hold valid Certificate of Good Conduct (VOG) declarations, the accommodation is safe and richly furnished, and parents are actively informed through the website, app, and parent committee. There is one violation: the complaints procedure does not fully meet legal requirements (parents are insufficiently kept informed of progress and timeframes for measures may be exceeded). This shortcoming has also been identified at other locations of the holder; recovery is pledged in the statement of views. No enforcement action is advised.