ViaViela Den Bosch
Childminding agency•Sint-Michielsgestel•LRK 208914973
Details updated on 22 September 2026
About this childminding agency
Childminder agency (gastouderbureau) ViaViela is the largest childminder agency in the Netherlands, with 40 locations throughout the country. ViaViela region Den Bosch - Waalwijk is led by Erna and Joris Muselaers, who have been supporting parents and childminders (gastouders) in the region since 2005. The agency mediates between parents and professional childminders, offering complete support from matching to administrative assistance and childcare benefit (kinderopvangtoeslag) applications. ViaViela works with careful screening and selection of childminders, all of whom are registered in the National Childcare Register (LRK). Parents receive a dedicated local contact person who provides personal guidance in finding the right childminder.
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For parents
ViaViela helps parents find a reliable childminder (gastouder) in their own neighbourhood. The agency offers complete guidance from first contact to actual care, including help with administration and childcare benefit (kinderopvangtoeslag). Parents receive a dedicated contact person who provides personal advice and helps make the right match between parent and childminder. ViaViela ensures that all childminders meet the legal quality requirements and are regularly inspected by the GGD (Municipal Health Service).
Subsidy & costs
Childminder (gastouder) care through ViaViela is formal care, which means parents can claim childcare benefit (kinderopvangtoeslag) from the Tax Authority. ViaViela helps parents with the application for this benefit. To qualify, the childminder must work through a registered childminder agency such as ViaViela. The amount of the benefit depends on income, number of children and care hours. ViaViela offers a free customised calculation so parents know in advance what net costs they can expect.
Childminder (gastouder) care through ViaViela consists of two components: an hourly rate for the childminder (on average €6.25 to €8.95 per child per hour) and a monthly agency fee for placement and guidance. ViaViela uses an all-in rate with no registration fees; parents only pay from the moment care starts. The agency fee depends on the number of care hours, number of children and region. After deduction of childcare benefit (kinderopvangtoeslag), net costs can work out at approximately €0.50 per child per hour or more, depending on the personal situation.
Trust & screening
ViaViela carries out careful screening and selection of all childminders before they are placed. Childminders must hold the required diplomas, have a Certificate of Conduct (VOG), and be registered in the Childcare Personnel Register (PRK). The care location is checked for safety and hygiene. Only childminders who meet all quality requirements are included in the ViaViela network and registered in the National Childcare Register (LRK).
ViaViela meets all legal quality requirements and is registered in the National Childcare Register (LRK) under number 208914973. The agency is inspected annually by the GGD and holds a Dispute-Free certificate from the Childcare Disputes Committee. All childminders hold the required diplomas and a Certificate of Conduct (VOG). ViaViela carries out regular visits to childminders to check whether the care location meets all safety and hygiene regulations.
Next steps
ViaViela helps parents find a suitable childminder in 5 steps:
- Register and fill in your care preferences
- ViaViela contacts you
- You meet childminders
- You choose your childminder
- Care can begin
The agency ensures careful screening of all childminders before parents meet them, so parents can rely on trustworthy and skilled childminders.
Highlights
Support services
- Childcare benefit (kinderopvangtoeslag)
- Online administration
- Pedagogical workshops
- Child monitoring system
- Parenting helpline
- GGD reports
- LRK registration
- Parent committee
Service area cities
Mission & vision
ViaViela believes in childminder (gastouder) care in a small-scale, home-like environment where building a secure attachment relationship with the child comes first. The agency strives to offer children a safe foundation where they feel secure, with attention to each child's individuality and room for talent development. ViaViela aims to optimally support parents and childminders with personal guidance and a user-friendly online administration system.
Pedagogical vision
ViaViela's pedagogical vision is based on the four pedagogical basic goals of Prof. J.M.A. Riksen Walraven: providing emotional security, offering opportunities for personal competence, offering opportunities for social competence, and transferring values and norms. The agency translates these into three core values: secure attachment, attention to the child's individuality, and talent development. Childminders are supported with pedagogical tools, workshops, online courses, and a child monitoring system called 'Dit ben ik!' ('This is me!').
Linked childminders
GGD Inspection
Violations
Inspection date: November 11, 2025
Strengths
- The pedagogical policy (pedagogisch beleid) is well documented and available to all stakeholders
- All staff members and childminders (gastouders) hold valid certificates of conduct and are registered in the persons register
- A minimum of 16 hours per year is spent on guidance and mediation for each childminder (gastouder)
- Risk assessment for safety and health is conducted annually at all care locations
- The domestic violence and child abuse reporting protocol (meldcode) has been extensively implemented with mandatory training for childminders (gastouders)
- Home visits are conducted at least twice per year
- Administration and records are complete and well-organised
Shortcomings
- The agency addresses recovery points from childminder (gastouder) inspections as discussion points in upcoming conversations with childminders
- The agency provides additional support to childminders (gastouders) in meeting safety requirements
- The online reporting protocol (meldcode) and MOA module is actively promoted among childminders (gastouders)
Violations
- At 13 of the 75 inspected childminders (gastouders) (17%) in 2025, violations were identified regarding safety and health, for which a recovery offer (herstelaanbod) was issued (all resolved)
- At 10% of inspected childminders (gastouders) in 2025, there was insufficient knowledge of the reporting, consultation, and notification obligations, for which a recovery offer (herstelaanbod) was issued (all resolved)
Summary
The annual inspection of 11 November 2025 at childminder agency (gastouderbureau) ViaViela Den Bosch in Sint-Michielsgestel shows that the organisation meets all assessed quality requirements in the areas of pedagogical policy (pedagogisch beleid), personnel, safety and health, and childminder agency (gastouderbureau) quality and duty of care. The agency mediates for 361 children with 106 childminders (gastouders). Of the 75 annual inspections at childminders (gastouders) in 2025, 13 childminders (17%) received a recovery offer (herstelaanbod) for violations regarding safety and health, and 10% of childminders received a recovery offer for insufficient knowledge of reporting, consultation, and notification obligations. All violations have been resolved. The agency incorporates these points as discussion items in future conversations.
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