Kinderdagverblijf ZoeZoe (BSO)

Strengths

• Pedagogical practice provides emotional safety and structure
• Reporting protocol for domestic violence and child abuse is adequate
• Complaints procedure and affiliation with disputes committee are in order
• Accommodation meets space requirements
• Permanent staff and mentorship are secured

Shortcomings

• Pedagogical policy plan must describe activities outside the core group more concretely
• Schedule planning and attendance monitoring need to be tightened
• Parent involvement and recruitment of parent committee require a more active approach
• Policy documents need to be more accessible to parents
• Strengthen internal control on planning and registration

Violations

• Pedagogical policy plan lacks a concrete description of activities where children leave the core group
• Staff member (operator) does not have appropriate qualifications and may not be deployed as staff
• Two staff members work with babies without a certificate or registration in infant care training (registered afterwards)
• Staff-child ratio is structurally not met on multiple dates
• Deviating deployment of staff does not meet legal requirements (less than half of required staff)
• No supporting adult is present during deviating deployment when only one staff member is working
• Overview of deployed staff does not match the actual situation
• No qualified first aid provider present on 5 January 2026 during handover moment
• Parents are not informed about policy being implemented (pedagogical and safety policy not accessible)
• Insufficient efforts for recruitment of parent committee; no alternative parent involvement in policy changes

Summary

The annual inspection at daycare center (kinderdagverblijf/KDV) ZoeZoe in Reek (19 January 2026) shows a mixed picture. The pedagogical practice, accommodation, reporting protocol for domestic violence, and complaints procedure meet the requirements. However, multiple serious violations were identified in the areas of staffing and groups, pedagogical policy, safety and health, and parental rights. The operator only responds to shortcomings after inspection visits and does not act proactively. No recovery offer was given due to the nature and number of violations.