T. Steneker van Werven

Gastouderbureau ViaViela is het grootste gastouderbureau van Nederland, opgericht in 2005 en gespecialiseerd in kleinschalige gastouderopvang in een huiselijke omgeving. Met meer dan 40 vestigingen verspreid over heel Nederland en een netwerk van ruim 4.500 erkende gastouders, biedt ViaViela ouders persoonlijke begeleiding bij het vinden van een geschikte gastouder in de buurt. Het bureau hanteert een zorgvuldige screening en selectie van gastouders en investeert continu in scholing en pedagogische ondersteuning. Ouders kunnen rekenen op een vaste contactpersoon in hun regio die hen begeleidt van matching tot en met de opvangperiode. ViaViela werkt met een transparant kostenmodel waarbij ouders aanspraak kunnen maken op kinderopvangtoeslag.

ViaViela has a nationally covering network with approximately 50 childminder agencies spread throughout the Netherlands. Each region has its own dedicated contact person who is familiar with the local childminders and the specific needs in that region. The agency operates from locations in all provinces and major cities, so parents can always find a childminder in their immediate vicinity. The service areas are organised by region, with detailed coverage of both urban and rural areas.

ViaViela complies with all legal requirements for childminder agencies and is registered in the National Childcare Register (Landelijk Register Kinderopvang/LRK). The agency operates an internal complaints procedure in accordance with the Childcare Act and offers parents the possibility to formally submit complaints via the complaints regulations. All childminders are carefully screened and selected before being admitted to the network. ViaViela monitors quality and safety within the care and offers childminders continuous training and pedagogical support. The agency works with a secure online administration system (Mijngastouderburo.nl) where parents and childminders can manage their details.

Gastouderbureau FIJN helps parents find a suitable childminder (gastouder) that matches their wishes and needs. The agency mediates and guides childminder care in the Apeldoorn region and surrounding areas. Parents can count on personal guidance, transparent communication, and support throughout the entire process from matching through to the care period. The agency arranges contractual documentation and offers support with applying for childcare benefit.

The service area of Gastouderbureau FIJN is mainly in the Apeldoorn region and surrounding areas, including Twello, Klarenbeek, and Beekbergen. The agency is located in Apeldoorn at Deventerstraat 396 and serves parents and childminders in this region.

Gastouderbureau FIJN is a recognized and GGD-registered childminder agency with LRK number 365460928. All childminders are LRK-registered and meet all legal requirements, including a valid first aid certificate, required diploma, and Certificate of Conduct (VOG) for all household members over 18. The agency carries out annual safety checks at care locations and visits childminders at least twice a year. Official documents such as the pedagogical policy plan, GGD report, and complaints procedure are publicly available.