Gastouderbureau ViaViela Delft
Childminding agency•Delft•LRK 121964334
Details updated on 11 September 2026
About this childminding agency
Childminder agency (gastouderbureau) ViaViela Delft is a professional mediation agency for childminder care (gastouderopvang) in the Delft, Schiedam and Vlaardingen region. Led by owner Romana Thijm and her team, ViaViela Delft offers parents complete guidance in finding the right childminder (gastouder). The agency is known for its personal matching approach, where parents are helped both through the website and in person to make the right choice. ViaViela invests in the quality of care by supporting childminders in their development as entrepreneurs and pedagogical professionals, with themed meetings, workshops and informal get-togethers. The care takes place in small-scale, homely settings with plenty of personal attention for every child.
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For parents
ViaViela helps parents find a suitable childminder (gastouder) in a small-scale, home-like environment. The agency offers personal guidance throughout the matching process and ensures quality assurance through regular visits to childminders and inspections of care locations. Parents gain access to an online administration system for hour registration and invoicing, and can count on secure payments through Stichting Gastoudergelden. ViaViela continuously invests in the pedagogical development of childminders, so that children receive optimal care and attention.
Subsidy & costs
ViaViela informs parents about childcare benefit (kinderopvangtoeslag) and the conditions for qualifying. Parents who use care through a childminder agency (gastouderbureau) qualify for childcare benefit on the care hours. The agency offers an online administration system in which care hours are registered, which is required for the benefit application with the Belastingdienst (Tax and Customs Administration). ViaViela automatically registers payments through Stichting Gastoudergelden, so that the Belastingdienst can see that payments have actually been made.
ViaViela offers a cost calculation tool on the website with which parents can compare the costs of childminder (gastouder) care with daycare centers (kinderdagverblijven/KDV). The exact costs are determined in consultation between parent and childminder, taking into account factors such as number of care hours, age of the child and specific wishes. Parents can count on childcare benefit (kinderopvangtoeslag) for the care hours. ViaViela offers an online administration system for hour registration and invoicing, and ensures secure payments between parents and childminders through Stichting Gastoudergelden.
Trust & screening
ViaViela carefully screens childminders (gastouders) before they are admitted to the network. Childminders must hold all required diplomas, have a Certificate of Conduct (Verklaring Omtrent Gedrag/VOG), and be registered in the Personenregister Kinderopvang (Childcare Personnel Register). The care location is checked for safety and hygiene. After placement in the network, childminders are visited regularly by their permanent contact person at ViaViela to check whether they continue to meet all quality requirements.
ViaViela Delft is LRK-registered (number 121964334) and meets all quality requirements for childminder agencies (gastouderbureaus). The agency is inspected annually by the GGD (Municipal Health Service) and receives a GGD inspection report. In addition, ViaViela Delft holds a Geschilvrij (Dispute-Free) certificate from the Geschillencommissie Kinderopvang (Childcare Disputes Committee). Childminders are visited regularly to check whether care locations comply with safety and hygiene regulations, and must hold all required diplomas and a Certificate of Conduct (Verklaring Omtrent Gedrag/VOG).
Next steps
ViaViela helps parents find a suitable childminder (gastouder) in 5 steps:
- Register and fill in your care preferences
- We will contact you
- You meet childminders
- You choose your childminder
- Care can begin
Parents can register free of charge and without obligation via the online registration form. The agency then helps personally to make the right match between parent and childminder.
Highlights
Support services
- Online administration
- Pedagogical newsletters
- Child monitoring system
- Parenting helpline
- Thematic meetings
- Workshops
Service area cities
Mission & vision
ViaViela believes in childminder (gastouder) care in a small-scale, home-like environment where building a secure attachment relationship with the child comes first. Only then can children feel safe and begin to explore the world. The agency recognises the uniqueness of every child and gives children room to discover, so they can take the lead in their own development and grow into confident, independent and unique individuals.
Pedagogical vision
ViaViela translates its vision into concrete pedagogical principles based on the four core pedagogical objectives of Prof. J.M.A. Riksen Walraven: providing emotional security, developing personal competence, developing social competence, and transmitting values and norms. These objectives form the basis of the pedagogical policy and are translated into three core values: secure attachment, attention to the uniqueness of the child, and talent development. Childminders are supported with pedagogical newsletters, workshops, an online course, a format for a pedagogical work plan, and a child monitoring system called 'Dit ben ik!' (This is me!).
Linked childminders
GGD Inspection
Violations
Inspection date: June 17, 2025
Strengths
- Clear website with extensive information for parents and host parents (gastouders)
- Pedagogical policy is actively promoted through courses, progress meetings and information folders
- All staff, host parents and household members correctly registered in the Childcare Persons Register
- Parent committee recently established with 3 members
- Annual home visits, progress meetings and evaluations with prospective parents are carried out
- High satisfaction among host parents regarding guidance and mediation
Violations
- The 2024 complaints annual report was not sent to the supervisory authority and parents before 1 June 2025 (Article 1.57b(8) and (9) of the Childcare Act). The violation was resolved following a recovery offer.
Summary
Childminder/host parent agency (gastouderbureau) ViaViela Delft was inspected by Municipal Health Service (GGD) Haaglanden on 17 June 2025. The agency mediates for 78 host parents (gastouders) providing care for 288 children in the Zuid-Holland region. Overall, the agency meets statutory quality requirements well. Pedagogical practice, personnel matters, information provision to parents and quality criteria are all in order. One violation was identified in the area of complaints and disputes: the 2024 complaints annual report was not sent to the supervisory authority and parents in a timely manner (before 1 June 2025). Following a recovery offer, the agency subsequently submitted this on 6 June 2025 (GGD) and 25 June 2025 (parents). The violation has thereby been resolved. The GGD advises the municipality of Delft to enforce in accordance with the enforcement policy.
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