Bernadette

Strengths

• Pedagogical practice meets all requirements, with positive observations of communication and respectful treatment of children
• Staff and groups meet all requirements, including Certificate of Good Conduct (VOG), qualification requirements, staff-child ratios, and deployment of pedagogical policy staff member
• Safety and health are well arranged, including up-to-date policies, domestic violence and child abuse reporting code, and MOA procedures
• Accommodation meets space requirements with sufficient indoor and outdoor play areas
• Parent rights are well arranged with proper information provision and complaint handling

Shortcomings

• Pedagogical policy: not fully acted upon according to the established policy; group agreements were not visible to children and staff due to recent staff turnover
• Stability of care: no mentor assigned to children; not clear who the point of contact was for children and parents

Violations

• Pedagogical policy: not fully acted upon according to the established policy; group agreements were not visible to children and staff due to recent staff turnover
• Stability of care: no mentor assigned to children; not clear who the point of contact was for children and parents

Summary

BSO Bernadette in Zuidermeer, part of Stichting Kinderopvang West-Friesland, was inspected on 13 January 2026. The location provides after-school care (BSO) to 24 children aged 4 to 13 years in a base group. Almost all inspected areas complied with legislation and regulations. Two violations were identified in the areas of pedagogical policy and stability of care, for which a recovery offer was made. The location took measures within the 2-week period: group agreements were made with the children and school, and all children were linked to a mentor. Following recovery, all requirements are now met. The advice to the municipality is: no enforcement.