About this childminding agency
Childminder agency (gastouderbureau) ViaViela Zwolle offers parents and childminders (gastouders) complete guidance in childminder care (gastouderopvang) in the Zwolle, Kampen and Meppel region. Under the direction of contact person Helma Kroeb and her team, the agency provides personal mediation between parents and childminders, support with care arrangements and online administration. ViaViela ensures safe care locations and keeps parents informed of pedagogical developments within childminder care. The agency works with a team of permanent contact persons who help parents find a suitable childminder that matches their wishes and needs.
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For parents
ViaViela helps parents find a reliable childminder (gastouder) in a home-like environment. The agency offers personal mediation and complete guidance from first contact through to daily care. Parents receive support with making care arrangements, administration, and can count on ongoing quality assessment of childminders and care locations.
Trust & screening
ViaViela carries out careful screening and selection of all childminders before they are matched with parents. Childminders must hold a Certificate of Conduct (VOG) and be registered in the National Childcare Register (Landelijk Register Kinderopvang). The agency assesses childminders for their suitability and monitors quality and safety within the care setting.
ViaViela region Zwolle is LRK-registered (number: 918762352) and meets all quality requirements. The agency is regularly inspected by the GGD, with inspection reports publicly available. ViaViela holds a Geschilvrij certificate and has an internal complaints procedure in accordance with the Childcare Act. All childminders hold a Certificate of Conduct (VOG) and are registered in the National Childcare Register (Landelijk Register Kinderopvang).
Next steps
ViaViela helps parents find a suitable childminder (gastouder) in 5 steps:
- Register and fill in your care preferences
- We get in touch with you
- You meet childminders
- You choose your childminder
- Care can begin
Parents can also search for childminders themselves via the online platform after registering.
Highlights
Support services
- Helpdesk
- Parent committee
- Pedagogical support
- Online portal
- Parenting support line
Service area cities
Service area regions
Mission & vision
ViaViela believes in childminder (gastouder) care in a small-scale, home-like environment where building a secure attachment relationship with the child comes first. The agency recognizes the uniqueness of every child and gives children room to explore, so they can take the lead in their own development and grow into confident, independent, and unique individuals.
Pedagogical vision
ViaViela's pedagogical policy is based on the four core pedagogical objectives of Prof. J.M.A. Riksen Walraven: providing emotional security, offering opportunities to develop personal competence, offering opportunities to develop social competence, and passing on values and norms. The agency translates these objectives into three core values: secure attachment, attention to the uniqueness of the child, and talent development.
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GGD Inspection
All good
Inspection date: September 23, 2025
Strengths
- The pedagogical policy is actively promoted through themed evenings, workshops, and unannounced visits
- Complete and well-organized digital administration for all host parents and parent clients
- Timely execution of mandatory risk assessments for safety and health
- Correct registration and linkage of all staff members in the Childcare Personnel Register
- Parent committee has been properly established with regulations and mandate to the central parent committee
Summary
The annual inspection of childminder agency (gastouderbureau) ViaViela Zwolle in Dedemsvaart, conducted on 23 September 2025, shows that the organization meets all assessed quality requirements of the Childcare Act. The agency places children with 135 host parents (gastouders) and has a well-structured organization. The inspection assessed the domains of pedagogical policy, personnel, safety and health, parental rights, and childminder agency quality and duty of care. All components received positive scores. The agency invests in pedagogical support through themed evenings, workshops, and unannounced visits. The administration is complete and well-organized, and mandatory risk assessments are carried out in a timely manner. The parent committee has been properly established. No violations or areas for improvement were identified. The Municipal Health Service (GGD) advises the municipality of Hardenberg not to take enforcement measures.
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Questions & answers
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