Kinderopvang Arcade

Strengths

• Pedagogical climate: staff communicate sensitively and responsively with children and involve the whole group in conversations
• Social competence: children are actively involved in caregiving and organisational tasks, which helps them feel valued
• Pre-school education: meets all requirements, including training plan and deployment of pedagogical policy officer
• Staff and groups: correct staff-child ratio, stable core groups, all employees correctly registered in the persons register

Shortcomings

• Hygiene: staff did not wash hands between nappy changes and did not clean the changing mat after each use, contrary to their own hygiene policy
• Safe sleeping: staff sometimes checked sleeping children via baby monitor instead of physically entering the bedroom, and check frequency was not uniform (5-20 minutes instead of the established 15 minutes)

Violations

• Hygiene: staff did not wash hands between nappy changes and did not clean the changing mat after each use, contrary to their own hygiene policy
• Safe sleeping: staff sometimes checked sleeping children via baby monitor instead of physically entering the bedroom, and check frequency was not uniform (5-20 minutes instead of the established 15 minutes)

Summary

Kinderopvang Arcade in Leiden, part of Smallsteps/Partou, provides daycare for up to 45 children (0-4 years) divided across three groups. The annual inspection of 6 July 2026 showed that the location meets the quality requirements for pedagogical climate, staff and groups. There were two shortcomings regarding safety and health: staff did not wash their hands between nappy changes and did not clean the changing mat after each use, and for safe sleeping the baby monitor was sometimes used instead of physically checking the bedroom. The provider accepted the recovery offer and the shortcomings have been remedied. The advice to the municipality is: no enforcement action.