PSG De Hopjes

Strengths

• Staff and groups meet all legal requirements
• Staff-to-child ratio is correct
• All staff members hold valid Certificate of Conduct (VOG) and proper qualifications
• Pedagogical policy staff member for early childhood education is deployed correctly
• Domestic violence and child abuse reporting protocol is in order
• First aid expert always present
• Staff member makes efforts to challenge children despite limited materials

Shortcomings

• Pedagogical policy to be supplemented with concrete description of settling-in procedure for changing staff members
• Pedagogical policy to be supplemented with tasks and supervision of interns and volunteers
• Early childhood education: include concrete description of 960-hour programme
• Deployment of pedagogical policy staff member early childhood education to be described concretely in policy
• Early childhood education training plan to be supplemented with maintenance of knowledge and skills
• Safety and health policy to be updated and fully described including risk assessment
• Safety policy to be made transparent for all staff members and parents
• Website to be kept up to date with correct policy documents
• Efforts for parent committee to be made demonstrable
• Alternative parent consultation to be organised for important decisions
• Complaints annual report to be completed per location

Violations

• Pedagogical policy: insufficient play materials and not working according to policy (resolved during inspection)
• Pedagogical policy: missing concrete description of settling-in procedure for changing staff members
• Pedagogical policy: missing description of tasks and supervision of interns/volunteers
• Early childhood education: missing concrete description of 960-hour programme
• Early childhood education: missing description of deployment of pedagogical policy staff member
• Early childhood education: incomplete training plan
• Safety and health: policy not up to date, incomplete and not transparent for staff
• Safety and health: risk assessment not available to staff
• Safety and health: missing description of continuous process of developing, implementing, evaluating and updating
• Safety and health: main safety risks insufficiently described
• Accommodation: indoor play area not appropriately furnished (resolved during inspection on 13 March 2026)
• Parent rights: outdated information on website, missing links to policy
• Parent rights: insufficient efforts for parent committee and alternative parent consultation
• Parent rights: complaints annual report 2024 does not meet legal requirements

Summary

The Municipal Health Service (GGD) annual inspection on 13 January 2026 of PSG De Hopjes in Heiligerlee shows a mixed picture. The toddler daycare (16 places, ages 2-4) meets all requirements in the staff and groups domain. However, there are shortcomings in pedagogical climate, safety and health, accommodation, and parent rights. The indoor play area was insufficiently furnished with too few play materials, but this was resolved during the inspection. The pedagogical policy lacks concrete descriptions regarding settling-in procedures, interns, early childhood education, and deployment of policy staff. The safety policy is incomplete, not up to date, and not transparent for staff. Parents do not receive up-to-date information via the website and the operator has made insufficient efforts for a parent committee. The complaints annual report 2024 does not meet legal requirements. The GGD advises enforcement, with the exception of the accommodation which was resolved during the inspection.