Features
About this care
Our Hero daycare centre is located on Venkelstraat in Haarlem-Zuid. The building was specially designed for childcare. The round shapes, natural materials and light colours give it a child-friendly appearance. You'll notice this as soon as you enter the central hall from the entrance: it's large and bright, with plenty of space to play. The baby and toddler groups are arranged around this space, with the bedrooms behind them so that the little ones can take their naps in peace and quiet. The walls between the groups are largely made of glass, allowing plenty of daylight to enter. Each group has its own door to the garden.
What makes us special is that we work with the playful Uk and Puk programme in our toddler groups. This programme focuses on working with themes that connect well with toddlers' world of experience and playfully make them curious for more. A beautiful stepping stone towards primary school.
Part of the day, the doors between the groups are open so that younger and older children can play together. This way, they also get to know all the pedagogical staff, making the transition to the next age group very natural. For the very youngest, a challenging baby garden has been set up. There, they can play safely while watching the older children. The toddlers eat together at a large table by the window.Read more
Practical info
Pedagogy methods
GGD Inspection
Violations
Inspection date: August 7, 2026
Strengths
- Pedagogical policy and practice meet requirements
- Sufficient qualified staff deployed
- Correct registration and linkage in the persons register
- Stable team in place
- Sufficient support from the location manager
- Mentor system works well
Shortcomings
- Documentation for incidental child transfers needs to be improved
- Decision tree for child transfers must be formally documented in writing
- Action plan for unfilled shifts needs to be formalized
Violations
- Stability of childcare: child transferred to another core group for organizational reasons (staff shortage), in violation of Article 1.50 of the Childcare Act
- Familiar faces criterion not met for transferred child: no permanent staff member present in the new group on 24 July 2026
Summary
The annual unannounced inspection by GGD Kennemerland on 7 August 2026 at Hero Kinderdagverblijf Venkelstraat in Haarlem presents a mixed picture. The location meets most quality requirements, including pedagogical policy, pedagogical practice, registration in the persons register, and deployment of sufficient qualified staff. However, a violation was identified in the area of stable childcare. On 24 July 2026, a nine-month-old baby was transferred to a different core group because their own group was closed due to staff shortage. This is in violation of the law, even though the parents had given permission. The location was unable to sufficiently substantiate that there were mitigating circumstances. The inspector advises the municipality to enforce.
Reviews
veel geld moeten betalen, en ze gaan bijna geen eten geven voor uw kind. mijn kind kwam thuis met een wond op zun knijen.
Questions & answers
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