Features
About this care
Hero BSO Wilgenstraat is located inside primary school De Wilgenhoek at Wilgenstraat 81 in Haarlem-Noord. We provide after-school care for children aged 4 to 12. On Mondays, Tuesdays and Thursdays we welcome the pupils of De Wilgenhoek in our group room on the ground floor and in the gym on the first floor. On Wednesdays and Fridays we care for the children at our nearby location at ’t Hoenstraat 3.
Adventure is at the heart of everything we do. Our mission is to embark on a daily adventure with the children, guiding each child towards becoming the best version of themselves. Our core values—Adventure, Fun, Learning and Attention—shape our pedagogical approach. We offer a wide range of activities: from movement games and sports challenges in the gym to drama performances and shows. Older children have their own dedicated floor with specially designed spaces and age-appropriate activities.
Outside, children can enjoy two adjacent playgrounds. We regularly organise trips to the local playground or the Kweektuinen gardens. Additionally, we run workshops and projects focused on sports and healthy eating. In partnership with De Wilgenhoek, we also provide lunchtime care, ensuring children are in familiar hands during the lunch break.
Our team of dedicated pedagogical professionals creates a safe and stimulating environment where every child can thrive. We work closely with the school and know the pupils well, ensuring a smooth transition from school to after-school care.Read more
GGD Inspection
Violations
Inspection date: March 31, 2026
Strengths
- The pedagogical policy is concrete and is well implemented in practice
- The pedagogical practice provides sufficient emotional safety and developmental stimulation
- The persons register and Certificate of Good Conduct (VOG) verification are in order
- Parents are well informed through multiple channels
- The complaints procedure and disputes committee are properly arranged
Shortcomings
- Care provided by a permanent team of qualified staff rather than temporary agency workers
- Ongoing recruitment of parent committee members
Violations
- Insufficient promotion of knowledge and use of the reporting code among temporary agency workers (resolved through recovery offer)
- No parent committee established despite mandatory requirement for more than 50 placed children (not resolved, mitigating circumstances)
Summary
Hero BSO Wilgenstraat in Haarlem is an after-school care (BSO) for 40 children aged 4 to 12. The annual inspection of 31 March 2026 presents a mixed picture. The pedagogical quality and pedagogical climate meet requirements, but two important shortcomings were identified. First, knowledge of the reporting code for domestic violence and child abuse was insufficiently promoted among temporary agency workers. This has been resolved through a recovery offer: the 'Welcome to the Group' document with reporting code information is now visible at the location and has been discussed with the team. Second, a parent committee is missing, despite demonstrable efforts by the provider. The inspector advises not to enforce this due to mitigating circumstances. A point of concern is the lack of a permanent team: there are no fixed qualified staff members and multiple vacancies.
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