About this childminding agency
Childminder agency (gastouderbureau) ViaViela Amsterdam region provides placement and guidance for parents seeking small-scale childminder care (gastouderopvang) in Amsterdam, Amstelveen and Diemen. Led by consultants Stefanie Gingnagel and Ilse Duivis, the agency helps parents find a suitable childminder (gastouder) that matches their wishes and needs. ViaViela is registered in the National Childcare Register (LRK number: 276344030) and meets all quality requirements. The agency offers personal guidance, frequent visits and support with administration and finances, so parents can be assured of good care in a safe, trusted environment.
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For parents
ViaViela helps parents find a suitable childminder (gastouder) in a small-scale, homely environment. The agency offers personal guidance through dedicated contact persons in the region and supports with all aspects of care, from matching to administration. Parents can count on high-quality childminder care with attention for their child's individual development, in a safe and familiar setting.
Subsidy & costs
Childminder care (gastouderopvang) through ViaViela is formal childcare, which means parents can claim childcare benefit (kinderopvangtoeslag) from the Tax Administration. To qualify, parents must use a recognised childminder via LRK-registered childminder agency ViaViela. The agency helps parents calculate their net childcare costs after deduction of the benefit and offers personalised calculations through regional contact persons.
The costs for childminder care via ViaViela consist of two parts: an hourly rate for the childminder (on average €6.25 to €8.95 per child per hour) and a monthly agency fee for mediation and guidance. ViaViela uses an all-in rate with no registration fees; parents only pay from the moment care starts. Childminder care is on average 20% cheaper than other forms of childcare. After deduction of childcare benefit (kinderopvangtoeslag), net costs can come to approximately €0.50 per child per hour, depending on personal circumstances.
Trust & screening
ViaViela carries out careful screening and selection of all childminders. All affiliated childminders hold a Certificate of Conduct (VOG) and are registered in the National Childcare Register (LRK). The agency checks childminders' qualifications, experience and suitability and offers additional training and first aid courses. ViaViela visits childminders regularly in person to ensure the quality of care.
ViaViela region Amsterdam is LRK-registered (number 276344030) and meets all statutory quality requirements. The agency is regularly inspected by the GGD (Municipal Health Service) and holds a dispute-free certificate from the Childcare Disputes Committee. ViaViela has an internal complaints procedure in accordance with the Childcare Act and offers parents access to GGD reports via the National Childcare Register (LRK). All childminders hold a Certificate of Conduct (VOG) and are registered in the LRK.
Next steps
ViaViela helps parents find a suitable childminder in 5 steps:
- Register and fill in your care preferences
- We will contact you
- You meet childminders
- You choose your childminder
- The care can begin
Parents can register free of charge and without obligation via the online registration form. After registration, they gain access to extensive childminder profiles and can submit introduction requests directly.
Highlights
Support services
- Online administration
- Pedagogical newsletters
- Workshops
- Online courses
- Parenting helpline
- Observation instrument
- Helpdesk
Service area cities
Mission & vision
ViaViela believes in childminder (gastouder) care in a small-scale, homely environment where building a secure attachment relationship with the child comes first. The agency recognises the uniqueness of every child and gives children space to discover, so they can take the lead in their own development and grow up with confidence to become independent, unique individuals. This vision is translated into three core values: secure attachment, attention to the child's individuality, and talent development.
Pedagogical vision
ViaViela works according to the four pedagogical basic objectives of Prof. J.M.A. Riksen Walraven as stated in the Childcare Act: providing emotional security, offering opportunities for developing personal competence, offering opportunities for developing social competence, and passing on values and norms. The agency supports childminders (gastouders) with theoretical deepening, workshops, online courses, pedagogical newsletters and an observation instrument 'This is me!' to follow children's development. ViaViela also offers a telephone parenting helpline for parents and childminders.
Linked childminders
GGD Inspection
All good
Inspection date: October 23, 2025
Strengths
- Centrally developed and annually revised documents for all locations through franchise formula
- Online customer portal with administrative and substantive information for childminders and parents
- Structural pedagogical support: webinars, workshops, newsletters and mandatory online courses
- Minimum of two home visits per year per childminder with attention to pedagogical practice
- Minimum of 16 hours of guidance and mediation per childminder per year, well documented
- Satisfied parent committee and no complaints in 2024
- Current reporting code for domestic violence and child abuse with in-depth training
Summary
The annual investigation by GGD Brabant-Zuidoost into childminder agency ViaViela B.V. in Best shows that the organization fully meets all statutory quality requirements. The nationally operating agency, which works with a franchise formula and mediates for 61 childminder care (gastouderopvang) locations in Amsterdam and surrounding areas, scored well on all investigated themes: registration, pedagogical policy, personnel, safety and health, parental rights, and quality of the childminder agency itself. The Municipal Health Service (GGD) identified no violations or areas for improvement. The agency invests structurally in pedagogical support for childminders through online courses, webinars and home visits. The parent committee is satisfied and no complaints were submitted in 2024.
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