Gastouderbureau ViaViela Rianne Verdonck

Childminder (gastouder) care via ViaViela is formal care, which means that parents may be entitled to childcare benefit (kinderopvangtoeslag) from the Tax and Customs Administration under certain conditions. ViaViela is registered in the National Childcare Register (Landelijk Register Kinderopvang/LRK), a requirement for receiving the benefit. The agency offers an online calculation tool to get an indication of net costs after benefit, and the local contact person can provide a personalised calculation. Parents receive a monthly benefit towards their gross care costs, making the net costs considerably lower.

The costs for childminder (gastouder) care via ViaViela consist of two components: an hourly rate paid to the childminder (on average €6.25 to €8.95 per child per hour) and a monthly agency fee for mediation and guidance. ViaViela uses an all-in rate with no registration fees; the agency fee only starts when care actually begins. The amount of the agency fee depends on the number of care hours, number of children and region. Childminder care is on average 20% cheaper than other forms of childcare, and after childcare benefit (kinderopvangtoeslag) net costs can work out at approximately €0.50 per child per hour or more, depending on personal circumstances.

ViaViela applies a careful screening and selection procedure for childminders (gastouders). Before parents meet a childminder, ViaViela has already found and assessed them for reliability and expertise. The screening includes a Certificate of Conduct (Verklaring Omtrent het Gedrag/VOG), verification of relevant diplomas and certificates (such as first aid), and an assessment of the care location. Childminders must meet all statutory requirements and are registered in the National Childcare Register (Landelijk Register Kinderopvang) via ViaViela.

ViaViela region Breda is LRK-registered under number 149711980 and complies with all statutory quality requirements for childminder agencies (gastouderbureaus). The location is regularly inspected by the GGD, with inspection reports publicly available. ViaViela holds a Geschilvrij certificate from the Geschillencommissie Kinderopvang (Childcare Disputes Committee). All childminders are registered in the National Childcare Register (Landelijk Register Kinderopvang) and are carefully screened before joining the agency. The agency has an internal complaints procedure and an active parent committee.