Gastouderbureau ViaViela Ingrid Jackson - Eeles

ViaViela offers extensive guidance with applying for childcare benefit (kinderopvangtoeslag). Parents using a registered childminder through ViaViela can claim childcare benefit from the Tax and Customs Administration. The agency explains how the benefit works during the introduction and prepares a personal calculation of net costs. ViaViela is registered in the National Childcare Register (LRK), which is a condition for receiving childcare benefit. Parents can easily manage their hours and payments through ViaViela's online system for the benefit application.

Childminder (gastouder) care through ViaViela is on average 20% cheaper than other forms of childcare. Parents pay two components: an hourly rate to the childminder (on average €6.25 to €8.95 per child per hour) and a monthly fee to ViaViela for mediation and guidance. ViaViela uses an all-in rate with no registration fees, where parents only pay from the moment care begins. Exact costs depend on the number of care hours, number of children, and region. After deduction of childcare benefit, net costs can come out to approximately €0.50 per child per hour or more, depending on personal circumstances.

ViaViela applies a careful screening and selection procedure for childminders. Before parents meet a childminder, ViaViela has already found and assessed her. Childminders must hold all required diplomas and meet the conditions for care locations. The agency regularly checks whether the care location is safe and healthy and whether it complies with all safety and hygiene regulations. ViaViela invests in training and offers pedagogical and child-rearing support to childminders.

ViaViela and all childminders are registered in the National Childcare Register (LRK) and comply with statutory quality requirements. The agency is inspected annually by the Municipal Health Service (GGD), and childminders receive a GGD inspection at their care location every two years. ViaViela visits childminders at least twice a year to check whether the location meets all safety and hygiene regulations. All childminders hold the required diplomas and receive ongoing education and pedagogical support.