BSO de Klinkert

Strengths

• The director is well informed about legal requirements and how to implement them
• Staffing levels are ensured through the appointment of (substitute) childcare professionals
• Sufficient indoor and outdoor play space available (4.77 m² and 22.72 m² per child)
• The domestic violence and child abuse reporting protocol (melcode) has been adequately established
• Complaints procedure and information provision to parents are in order
• Dutch and Frisian as languages of instruction are ensured

Violations

• The pedagogical policy plan lacked a concrete description of referral of parents to appropriate agencies for support
• The settling-in policy (wenbeleid) was insufficiently elaborated: description of guidance for settling in with new childcare professionals, group environment, and internal settling-in policy for group transitions was missing
• The policy for extra half-days was incomplete: criteria for decision-making (group composition, age structure, safety, weighing of interests) were absent
• Safety and health policy: not all risks were inventoried/described (e.g., burns from hot water, collisions between children)
• Measures in the safety and health policy were not always described concretely (e.g., 'good cleaning', 'good indoor temperature' without specification)
• The safety and health policy referred insufficiently concretely to protocols, manuals, and guidelines
• Protocols contained insufficient measures (e.g., handwashing after removing gloves, cleaning rules, disinfection)
• Procedure for realized risks was insufficiently described (e.g., a child going missing)
• The safety and health policy lacked a concrete description of how the policy and evaluations are made transparent to childcare professionals, interns, volunteers, and parents

Summary

This inspection report concerns BSO de Klinkert in Sloten, a new after-school care (BSO) for a maximum of 22 children (ages 4-13) operated by Nije Gaast Kinderopvang B.V. The inspection was conducted as a 'Strict at the Gate' (Streng aan de Poort) investigation for registration. Although the location meets requirements in many areas, there were two areas with violations that were resolved through a recovery offer (herstelaanbod). The pedagogical policy lacked concrete elaboration of referral to agencies, settling-in policy (wenbeleid), and criteria for extra half-days. The safety and health policy was incomplete: risks were missing or lacked concrete measures, protocols were insufficient, and the procedure for incidents was not described. The holder corrected both policy documents within the set deadline. Other areas (staffing, accommodation, parental rights, reporting protocol) are in compliance. The Municipal Health Service (GGD) advises registration in the National Childcare Register (Landelijk Register Kinderopvang).