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ViaViela helps parents find a suitable childminder (gastouder) for small-scale childcare in a home environment. With a national network of 40 locations and more than 4,500 registered childminders, the agency offers personal mediation and guidance. Parents receive a fixed contact person in their region who supports them throughout the entire process, from matching to ongoing guidance. Childminder care via ViaViela offers flexibility in care hours and is on average 20% more affordable than other forms of childcare.
ViaViela region Gorinchem serves an extensive area in the Alblasserwaard, Vijfheerenlanden, and the Land van Heusden en Altena. The agency mediates childminders in more than 50 places in the region, including Gorinchem, Papendrecht, Sliedrecht, Hardinxveld-Giessendam, Werkendam, and Woudrichem. Parents in this region have a fixed contact person who personally guides them in finding a childminder in their immediate vicinity.
ViaViela region Gorinchem is LRK-registered (number: 104000570) and complies with all statutory quality requirements. The agency is inspected annually by the GGD (Municipal Health Service) and holds a Geschilvrij (Dispute-Free) certificate from the Geschillencommissie Kinderopvang (Childcare Disputes Committee). All childminders hold the required diplomas and are regularly visited by their fixed contact person to check whether the childcare location meets safety and hygiene regulations. ViaViela has an internal complaints procedure and an active parent committee that represents the interests of parents and children.
GGD Inspection
Improvements needed
Inspection date: May 7, 2026
Strengths
- The host parent is well informed about the pedagogical policy plan and the reporting code
- Sufficient play, sleep and outdoor space for the children
- Holds a valid Certificate of Good Conduct (VOG) and is registered in the childcare persons register
- Holds the required diploma and first aid certificate for children
- Has an up-to-date risk assessment for safety and health
- Smoke-free provision with sufficient smoke detectors
- Good emergency backup arrangement for incidents
- Dutch is used as the language of communication
- Has drawn up her own work plan and is aware of new legislative changes effective 1 July 2026
Shortcomings
- Install stair gates at the top of the stairs when caring for multiple children simultaneously
- Fit a door on the meter cupboard to prevent electrical risks
- Review the Safe Sleeping Protocol again
Summary
This inspection report concerns an application for registration of childminder/host parent care (gastouderopvang) with Ms A. Szwarcbach at Hazelaarhof 18 in Papendrecht. The inspection was carried out by GGD Dienst Gezondheid en Jeugd (Public Health and Youth Service) on behalf of the municipality of Papendrecht. The host parent will care for a maximum of 6 children in her own home through host parent agency ViaViela Gorinchem. The conclusion is that the provision will reasonably meet the quality requirements of the Childcare Act. No violations were identified. Two safety points were discussed: the absence of stair gates (to be addressed when caring for multiple children) and the absence of a door for the meter cupboard (to be fitted promptly). The host parent is well prepared, holds the required diplomas and certificates, and is familiar with the pedagogical policy and the reporting code.
Agency contact
LRK number
251613306Reviews
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