Gastouderbureau Twinkle
Childminding agency•Lelystad•LRK 135372720
Details updated on 11 September 2026
About this childminding agency
Gastouderbureau Twinkle is a small-scale mediation agency based in Lelystad that connects parents seeking childcare with childminders (gastouders). The agency offers personal guidance and mediation for parents looking for flexible, home-based childcare for children aged 0 to 12. Twinkle works with registered childminders in Lelystad and the surrounding area, providing professional support in finding a suitable match. The agency's core values include personal attention, commitment, honest communication, respect, and reliability. Parents are assigned a personal mediation advisor who guides them through the entire process, from intake to evaluation.
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For parents
Gastouderbureau Twinkle mediates between parents and childminders (gastouders) and offers full support in finding suitable childcare. The agency helps find a suitable childminder, arranges registration in the National Childcare Register, checks documents, and provides further training for childminders. Parents are assigned a personal mediation worker who visits the childcare location at least twice a year and periodically evaluates with parents and childminder. Twinkle also handles invoicing and annual statements.
Subsidy & costs
Twinkle offers extensive support with applying for childcare benefit (kinderopvangtoeslag). Parents are eligible for benefit if they and their partner work, study or follow an integration programme, and if the childminder (gastouder) is registered in the National Childcare Register. The agency advises on conditions, helps with trial calculations via toeslagen.nl, and explains the 70%-140% rule for working hours. Twinkle also provides the annual statements needed for benefit correction at the end of the year. Parents need a DigiD for the application with the Tax Authority.
The costs for childminder care (gastouderopvang) via Twinkle consist of two components: the childminder's hourly rate and the agency's mediation costs. Childminders determine their own hourly rate, which on average is between €6.00 and €8.10 per hour for daytime care (07:00-19:00). Mediation costs are €39.50 per child for daytime care or €29.50 for after-school care (BSO), with discounts for multiple children from one family. Twinkle works without registration fees when care is actually taken up. Meal allowances and transport costs can be claimed separately. Childcare benefit (kinderopvangtoeslag) can be applied for on both the hourly rate and the mediation costs.
Trust & screening
Twinkle thoroughly screens all childminders (gastouders) before they are registered. Childminders must hold a Certificate of Conduct (VOG) that is no more than two months old. Adult housemates of childminders who provide care in their own home must also have a VOG. In addition, Twinkle checks the validity of all documents, requires a relevant diploma, and carries out a home visit to assess the care environment for safety and hygiene. Only after complete screening is the childminder registered in the National Childcare Register.
Twinkle is a nationally registered childminder agency (gastouderbureau) that meets all legal requirements. The agency works exclusively with childminders (gastouders) who are registered in the National Childcare Register (LRKP). All childminders must hold a Certificate of Conduct (VOG) and meet quality standards. Twinkle carries out an annual Risk Inventory Safety & Health (RI V&G) at every childminder. The agency is regularly inspected by the GGD and has an internal complaints procedure with connection to the external Disputes Committee.
Next steps
The matching process at Twinkle proceeds as follows:
- Parents make contact via the contact form or telephone
- Within 2 days a mediation worker makes contact to discuss wishes
- Twinkle searches for suitable childminders based on needs
- Parents visit the childcare location together with the mediation worker
- If there is a positive click, the match is made and care begins
- Twinkle remains involved with periodic evaluations and visits
Highlights
Support services
- Personal mediator
- Home visits
- RI V&G check
- Invoicing
- Annual statements
- Cashier function
- Training
- Evaluation meetings
Service area cities
Mission & vision
Gastouderbureau Twinkle strives to provide small-scale, personal childcare where the 'click' between parents, children and childminders (gastouders) is central. The agency believes in openness, respect and friendliness alongside professionalism. Twinkle wants to give parents clarity about what childminder care (gastouderopvang) can mean for them and their children, and offers reliable mediation that takes everyone's needs and feelings into account.
Pedagogical vision
Twinkle works with a pedagogical policy plan that ensures children feel physically and emotionally safe with their childminder (gastouder). The care offers both calm and a challenging environment that stimulates children's development. All childminders at Twinkle work at minimum with the pedagogical policy plan drawn up by the agency. The personal attention in small-scale care benefits children's development, and there is continuity through one familiar face rather than changing staff members.
GGD Inspection
Improvements needed
Inspection date: August 5, 2025
Strengths
- Pedagogical policy is complete and up to date (September 2024)
- Childminders (gastouders) implement the pedagogical policy well in practice
- All persons correctly registered and linked in the Childcare Persons Register
- Risk assessments are carried out annually on location with the childminder (gastouder)
- Reporting code and duty to report, consult and file are well promoted among childminders (gastouders)
- Knowledge of reporting code assessed as sufficient in all childminder (gastouder) inspections
Shortcomings
- Carry out at least two home visits per year, also at parent-request locations (now sometimes combined into one visit)
- Include working link to confidential inspector in reporting code document (current link does not work)
Summary
Childminder agency (gastouderbureau) Twinkle in Lelystad was inspected by GGD Flevoland on 5 August 2025. The annual inspection shows that the agency meets the assessed requirements. The agency mediates for 19 childminders (gastouders), 67 parent clients and 92 matched children in central Netherlands. The holder, Ms Heijselaar, also operates a daycare center (kinderdagverblijf/KDV) and after-school care (BSO) and intends to scale down the childminder (gastouder) portfolio. Several points of attention were identified, but no violations leading to enforcement.
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