Choosing the right childcare is one of the most important decisions you'll make as a parent. Visiting a daycare center (kinderdagverblijf/KDV), childminder/host parent care (gastouderopvang), or after-school care (BSO) is an essential step in getting a real feel for the setting. A tour gives you the perfect opportunity to gather information and ask the questions that matter most. Here are 10 questions to ask during a childcare tour.
1. What are the opening hours and closure days?
It's important to know whether the childcare's hours fit around your work or study schedule. Ask about any planned closure days too, such as public holidays or staff training days, so you can plan ahead accordingly.
2. What is the group size and staff-to-child ratio?
Group size and the number of staff per child (staff-to-child ratio) have a direct impact on the quality of care. In the Netherlands, legal requirements apply depending on the age of the children. Ask about these figures and check whether the childcare provider meets the required standards.
3. What does a typical day look like for the children?
A structured daily routine is important for young children. Ask about the day-to-day schedule, including mealtimes, nap times, free play, and organised activities. This will give you a clear picture of what your child's day will actually look like.
4. What activities are offered for different age groups?
Age-appropriate activities play a key role in children's development. Ask about the range of activities on offer and how they are tailored to the different developmental stages children go through.
5. How is food handled, and what about allergies?
A healthy approach to nutrition is essential for young children. Ask about the meals and snacks provided, and find out how the childcare handles individual needs such as allergies or dietary requirements.
6. What is the approach to potty training?
If your child is at the age where potty training is on the horizon, it's worth knowing how the childcare handles this. Ask about their approach and how they keep parents in the loop throughout the process.
7. How do you keep parents informed and involved?
Regular communication between parents and childcare staff is essential. Ask how they keep you updated on your child's development and wellbeing — whether that's through a daily diary, a parent app, or regular one-to-one conversations.
8. What are the policies for sick children and administering medication?
It's important to understand how the childcare handles illness and medication. Ask about the procedure when a child becomes unwell, and whether there are clear agreements in place around giving medication.
9. How are staff selected, and what are their qualifications?
Qualified, well-trained staff are at the heart of quality childcare. Ask about the recruitment process and what training and ongoing professional development the staff have completed.
10. Is flexible childcare or swapping days an option?
Flexibility can make a real difference for parents with varying work schedules. Ask whether the childcare offers flexible arrangements or the option to swap days, and what the conditions are for doing so.
Asking these questions during a tour will help you make a well-informed choice for your child. Take the time to visit several settings and compare what you hear. That way, you can hand over your child with complete peace of mind, knowing you've found a place that truly fits your family's needs.
